We are currently seeking a Service Writer who is enthusiastic and driven to provide personalized assistance to our clients. As a Service Writer, your main responsibility will be to advise customers on suitable light maintenance and repair services, particularly for our Express Maintenance service. At Performance Honda Fairfield, we value a Service Advisor who possess extensive product knowledge and offer genuine and approachable advice to our customers.

• Earn $68,000 to $92,000 Annually (experience based)
• Hours are Monday Through Friday 7:00 am to 6:00 pm
• Alternating Saturdays 8:00 am to 5:00 pm

At Performance Kings Honda of Cincinnati, OH, we pride ourselves on being the highest volume Honda dealership in the Greater Cincinnati marketplace for over 12 years. Our state-of-the-art service department, with 38 service bays, is a testament to the quality of service we provide to our customers. Our team is fast-paced, cohesive, and fun, with an exceptional work culture that cares for all employees. We believe in providing exciting opportunities for career growth and greater responsibility, supported by a caring leadership team. If you're looking for a fulfilling career and not just a job, we welcome you to join our team.

You'll Like Performance Kings Honda's Service Team?

• Number one volume Honda Dealership in Cincinnati since 2012
• Performance Kings Honda offers Careers not just Jobs
• We have a long history of promoting with in our organization
• Employee Benefits Available:
• Paid time off
• 401k with Generous Company Match!
  
• Medical insurance
• HSA or FSA plans
  
• Dental care
• Vision coverage
• Short- and long-term disability
• Life insurance
• Grief counseling
• Living will preparation
• Paid time off
• Generous employee discounts on vehicles, parts and services
• Technician Tuition Assistance Program
• Coming soon: Performance Tech Academy

Assistant Service Manager:

• Maintain your Customer Satisfaction Scores at or above the district goal
• Receiving in customer’s and their automobiles in the most effective and timely manner
• Constant communication with your service technicians
• Calling customers with diagnostic results and recommendations from your technicians
• Selling the recommendations from your technicians
• Communicate authorized recommendations to your technicians with a “promise time” for completion of work
• Prompt call to customers when vehicle is washed and ready
• Notify your customer if there are any delays to the “promise time” and why; before the “promised time” for pick up
• Close all repair orders and review with customers as they pick up their automobiles

• 2+ years of Service (Writer) experience preferred, not required
  
• High school diploma/GED required
• Competent level of computer literacy
• Substantial time management technique
• Have a general understanding of automotive maintenance
• Good driving record
  
• Substance screening is required of all Performance Kings Honda employees