Performance Automotive

Assistant Service Manager / Service Advisor - Performance Kings Honda

Job Locations US-OH-Cincinnati
Job ID
Service Department - Service Advisor
Performance Kings Honda



We are currently seeking a Service Writer who is enthusiastic and driven to provide personalized assistance to our clients. As a Service Writer, your main responsibility will be to advise customers on suitable light maintenance and repair services, particularly for our Express Maintenance service. At Performance Honda Fairfield, we value a Service Advisor who possess extensive product knowledge and offer genuine and approachable advice to our customers.


  • Earn $68,000 to $92,000 Annually (experience based)
  • Hours are Monday Through Friday 7:00 am to 6:00 pm
  • Alternating Saturdays 8:00 am to 5:00 pm


At Performance Kings Honda of Cincinnati, OH, we pride ourselves on being the highest volume Honda dealership in the Greater Cincinnati marketplace for over 12 years. Our state-of-the-art service department, with 38 service bays, is a testament to the quality of service we provide to our customers. Our team is fast-paced, cohesive, and fun, with an exceptional work culture that cares for all employees. We believe in providing exciting opportunities for career growth and greater responsibility, supported by a caring leadership team. If you're looking for a fulfilling career and not just a job, we welcome you to join our team.



You'll Like Performance Kings Honda's Service Team?

  • Number one volume Honda Dealership in Cincinnati since 2012
  • Performance Kings Honda offers Careers not just Jobs
  • We have a long history of promoting with in our organization
  • Employee Benefits Available:
    • Paid time off
    • 401k with Generous Company Match!
    • Medical insurance
    • HSA or FSA plans
    • Dental care
    • Vision coverage
    • Short- and long-term disability
    • Life insurance
    • Grief counseling
    • Living will preparation
    • Paid time off
    • Generous employee discounts on vehicles, parts and services
    • Technician Tuition Assistance Program
    • Coming soon: Performance Tech Academy


Assistant Service Manager:

  • Maintain your Customer Satisfaction Scores at or above the district goal
  • Receiving in customer’s and their automobiles in the most effective and timely manner
  • Constant communication with your service technicians
  • Calling customers with diagnostic results and recommendations from your technicians
  • Selling the recommendations from your technicians
  • Communicate authorized recommendations to your technicians with a “promise time” for completion of work
  • Prompt call to customers when vehicle is washed and ready
  • Notify your customer if there are any delays to the “promise time” and why; before the “promised time” for pick up
  • Close all repair orders and review with customers as they pick up their automobiles


  • 2+ years of Service (Writer) experience preferred, not required
  • High school diploma/GED required
  • Competent level of computer literacy
  • Substantial time management technique
  • Have a general understanding of automotive maintenance
  • Good driving record
  • Substance screening is required of all Performance Kings Honda employees



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