Performance Automotive

Assistant Service Manager / ASM - Performance Toyota Fairfield

Job Locations US-OH-Fairfield
Job ID
Service Department - Service Advisor
Performance Toyota




Performance Toyota of Fairfield, OH, conveniently located near Cincinnati on Route 4 in Fairfield. We're a high volume, fast-paced franchised dealership with a proven performance record of over 45 years. We are a fast-paced, fun, and cohesive team with an unmatched work culture for all employees. Very competitive compensation based on experience and productivity abilities.


We are currently seeking a well-motivated, high-energy Service Writeralso known as Assistant Service Manager or Service Advisor, to work one-on-one with our clients. Your job will be to advise customers on both required and suggested repairs and maintenance needs of their vehicles.


  • This Position is Full Time
  • Earn $55,000.00 to $75,000.00 Annually (Experience Based)
  • Hours are Monday - Friday 7 am to 6 pm (Alternating Saturdays)


Why You'll Like a Career at Performance Toyota!

  • Service shop environmentally controlled all four season of the year!
  • Performance Automotive Network provides Careers, not jobs!
  • Our company has a long history of promoting from within our organization
  • Employee Benefits:
    • Paid vacation
    • 401k retirement plans with Generous Company Match
    • Health insurance options through Aetna
    • Vision and dental plan options
    • Life insurance options
    • Short and long term disability options
  • Advancement potential rewards top performers!
  • Family owned business for over 45 years. Part of the Performance Automotive Network:
    • One of the Top 40 Volume Dealer Groups in the U.S.
    • Ranked 4th largest local private company on the 2016 Deloitte Cincinnati USA 100 (#1 dealer group in the list!)
    • Earned Nearly Every Top Honor for Sales and Service Excellence


Service Writer / ASM:

  • Maintain your Customer Satisfaction Scores at or above the district goal
  • Receiving in customer’s and their automobiles in the most effective and timely manner
  • Constant communication with your service technicians
  • Calling customers with diagnostic results and recommendations from your technicians
  • Selling the recommendations from your technicians
  • Communicate authorized recommendations to your technicians with a “promise time” for completion of work
  • Prompt call to customers when vehicle is washed and ready
  • Notify your customer if there are any delays to the “promise time” and why; before the “promised time” for pick up
  • Close all repair orders and review with customers as they pick up their automobiles


  • One year of Service (Writer) experience preferred
  • High school diploma/GED required
  • Competent level of computer literacy
  • Substantial time management technique
  • Have a general understanding of automotive maintenance
  • Maintain an energetic, positive, and respectful attitude with everyone
  • Need to have a great driving record
  • Substance screening is required of all Performance Toyota employees


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.