• Service Writer

    Job Locations US-OH-Cincinnati
    Job ID
    2019-1852
    Category
    Service Advisor
    Dealership
    Performance Kings Honda
  • Overview

    performance_kings_honda-pic-8936156236525184980-1600x1200

    Performance Kings Honda of Cincinnati, OH has a Brand New State-of-the-art Service Department in our Honda Super-Store located on Fields Ertel Road right across from the Kings Auto Mall. Our service department has grown from 19 service bays to 31 service bays!

     

    We are seeking a well qualified Main-Shop Service Advisor. The ideal candidate should have 2 years or more of automotive experience. Posses the ability to effectively communicate technician diagnosis and repair results to customers by reviewing available parts and service options with them. We'll be counting on your high energy and on going development of extensive product knowledge to serve all of our customers with a friendly smile and honest guidance.

     

    $55,000.00 to $70,000.00 Annually (experience based)

    This Position is Full-Time/Favorable Work Schedule

    Fantastic Benefits Package Listed Below

     

    Why Choose a Career With Performance Kings Honda?

    • Here is What Our Customers Think About Us!
      • Honda "Customer Sales Satisfaction" is at 95.90%

    PKH.Ratings

    • Fantastic Benefits include:
      • Paid vacation
      • 401k retirement plans WITH GENEROUS COMPANY MATCH
      • Medical insurance
      • HSA and/or FSA plans
      • Dental care
      • Vision coverage
      • Short term disability
      • Long term disability
      • Life insurance
      • Grief counseling
      • Living will preparation
      • Generous employee discounts on vehicles, parts and services

    Responsibilities

    Service Writer:

    • Maintaining Customer Satisfaction Scores at or above the district average
    • Receiving customer’s and their automobiles in a timely manner
    • Constant communication with service technicians
    • Calling customers with diagnostic results and recommendations from technicians
    • Notifying technicians of authorized recommendations with a “promise time” for completion of work
    • Prompt call to customers when vehicle is ready
    • Notify customer of any delays prior to the “promise time”
    • Close all repair orders and review with customers as time of pickup

    Qualifications

    Service Writer:

    • High school diploma/GED required
    • Two years of automotive experience
    • Basic computer literacy
    • This position requires a lot of walking
    • Have a good driving record
    • Drug screening is required of all Performance Automotive Network Employees

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