• Vehicle Delivery and Technology Specialist

    Job Locations US-KY-Covington
    Job ID
    VDT Specialist
    Performance Lexus RiverCenter
  • Overview

    Lexus RiverCenter logo


    As our Vehicle Delivery and Technology Specialist you will be expected not only to provide the highest level of customer service; but actually become a "master craftsman" at it. In addition to being professional, friendly, energetic, and a courteous team associate; you'll be expected to recognize verbal and nonverbal feedback in order to customize each customer's experience with their new vehicle. Your expertise will not only be necessary at the time of delivery; but you will also be available for customer questions upon their first service visit. You'll need to have a high level of understanding and experience with today's Lexus automotive intel technology.


    This Position is Full Time; 40 hours, Five Days a Week

    Compensation is Hourly Plus Commission

    Previous Automotive Sales Not Required


     Why "Great Careers" Develop at Performance Lexus RiverCenter?

    Our mission is to provide the drivers of Greater Cincinnati and Northern Kentucky with prestigious, luxury cars from Lexus. From unparalleled customer service to world-class quality, we implement our high standards every day to meet our client's high expectations by selling the finest new and used Lexus cars ever built. As a certified Lexus dealer in Covington, we strive to treat each customer as we would a guest in our home. Our dealership addresses the needs of each individual with paramount concern.

    • Look at how our customers say we're doing!



    • Secure Benefits include:
      • 401k with solid company participation
      • Medical insurance
      • HSA or FSA plans
      • Dental care
      • Vision coverage
      • Short term disability
      • Long term disability
      • Life insurance
      • Grief counseling
      • Living will preparation
      • Paid time off
      • Generous employee discounts on vehicles, parts and services


    Vehicle Delivery and Technology Specialist:

    • Making customer satisfaction your number one priority
    • Conducting yourself in a friendly, courteous, and professional manner at all times
    • Willing to pitch in whenever necessary to ensure optimal customer experience
    • Possess exceptional knowledge about and able to communicate with customers on
      • Lexus Features: From seat adjustments to rearview camera operation as well as everything in between
      • Smartphone apps: Lexus Vehicles are closely linked with the technology drivers use every day
      • Lexus Systems: Lexus has developed unique automotive systems to provide greater value to buyers
    • Confirming that all pre-delivery has been completed properly
    • Ensuring that the vehicle is ready well before the appointed pickup time
    • Personalizing delivery to the individual buyer's needs
      • Extra time familiarizing buyers with new features
      • Explaining how the Lexus warranty works
    • Have a solid understanding of people, both verbal and nonverbal


    Vehicle Delivery and Technology Specialist:

    • High school diploma/GED required
    • Computer literacy
    • Strong communication skills
    • Professional, friendly, and courteous personality
    • Prepared to work Saturdays
    • Possess a valid Driver's License with good driving record



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