• Service Porter "Automotive"

    Job Locations US-OH-Fairfield
    Job ID
    2018-1586
    Category
    Service Department
    Dealership
    Performance Honda
  • Overview

    Performance Honda Logo

     

     

    The Service Porter, also referred to as Service Valet, is primarily responsible for keeping the service drive clear of automobiles. You will be a customer's first point of contact when they arrive. You will be expected to be friendly, polite, and courteous to all customers, as well as other team members.

     

    Hiring Two Full Time Service Porters

    Hours are Monday - Saturday 8am to 5pm

    $10.00 to $11.00 per hour, (experienced based)

     

    Why is Performance Honda a Great Place for Careers?

    • Fastest growing Honda dealership in the Cincinnati area!
    • 2017 Presidents Award recipient.
    • Sell the Most Awarded product lineup in North America
      • Honda Ridgeline – 2017 North America Truck of the Year
      • Honda Accord – Named to Car and Driver 10 Best awards an unprecedented 31 times!
      • Honda Civic – Type "R"
      • See more at http://automobiles.honda.com/awards/
    • Well over $10 Million in vehicle Inventory of New and Used vehicles
    • Strong, multi-channel marketing plan to drive business…new and repeat customers. Aggressive investment in TV, Digital, and Social Media Marketing, plus a strong Community Relations Program
    • TrueCar Certified dealer
    • Close to I-75 and I-275. Centrally located within minutes of all northern Cincinnati suburbs as well as Butler and Warren Counties in Ohio as well as Southeast Indiana.
    • Flexible schedule
    • Strong benefits package:
      • Paid vacation
      • 401k retirement plans WITH GENEROUS COMPANY MATCH
      • Health insurance options through Anthem
      • Vision and dental plan options
      • Life insurance with buy up options
      • Short/Long term disability options
      • Ask about our TECHNICIAN TUITION ASSISTANCE PROGRAM!
    • Advancement potential rewards top performers!
    • Family owned business for over 45 years. Part of the Performance Automotive Network:
      • One of the Top 40 Volume Dealer Groups in the U.S.
      • Ranked 4th largest local private company on the 2016 Deloitte Cincinnati USA 100 (#1 dealer group in the list!)
      • Earned Nearly Every Top Honor for Sales and Service Excellence

    Responsibilities

    Service Porter - Valet:

    • Greet each guest with a prompt and professional, “Good Morning/Afternoon; Welcome to Performance Chrysler Jeep Dodge RAM”
    • Ask their name and retrieve per-repair order, current vehicle mileage and walk customer introduce them to their Service Adviser
    • Hang tag from the rear view mirror, tag keys, and place floor and seat cover on driver’s side
    • Pull "waiting on" reservation vehicles into shop on corresponding side, non-waiting vehicles are to be parked out back of shop and the keys are to be hung in corresponding lock box. Vehicles need to face the building
    • Always keep vehicles pulled to the front of the drive, get tag number, last 8, or wash keys and pull vehicle up as far as possible in the service drive
    • Answering phones with proper training and setting service reservations
    • Perform complementary tire pressure checks for ALL guests, including all 5 tires when necessary
    • Pull up loaners for guests/service writers, check guest’s out in loaners (walk around) and walk them through vehicles. (Push button ignition, fuel door, mirrors, heat/ac, hybrid function, etc.)
    • Check in loaners upon return, marking updated mileage, fuel, and spot number on key tag
    • Pull loaners through the wash if they are dirty, (time permitting) or place in the “dirty” bin at cashier’s desk
    • Gas service cars when necessary
    • Gas loaners when tank is below 1/3 a tank. Be sure loaners are parked in back of the lot

    Qualifications

    Service Porter - Valet:

    • Must be flexible to work Monday through Saturday
    • Possess an excellent driving record
    • Pre-employment drug screen to assure we build teams of people who can best work with others and service customer needs
    • Be able to smile and be friendly to all customers at all times
    • Possess excellent listening and organizational skills
    • Must be able to drive most makes and model automobiles

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