• Vehicle Exchange Liaison

    Job Locations US-OH-Cincinnati
    Job ID
    Performance Kings Honda
  • Overview



    The Vehicle Exchange Liaison is responsible for creating customer retention by helping Service Customers understand not only when it’s the best time to trade their vehicle; but also, how they can upgrade their vehicle with little or no money out pocket, and keep their payments about the same! (This Position is full time 8:00am to 5:00pm Monday through Friday)


    Performance Kings Honda is proud to be one of the premier dealerships in the area

    From the moment a guest walks into our showroom, they quickly find out our commitment to customer service is second to none. We strive to make their experience with Performance Kings Honda a wonderful one - for the life of their vehicle.


    **Just a few reasons why careers grow at Performance Kings Honda!

    • #1 volume Honda Dealership in Cincinnati since 2012.
    • Over 250 new and 200 used car deliveries per month.
    • Significant growth opportunity with major facility expansion this year.
    • Generous Compensation Plan.
    • Flexible hours.
    • Strong benefits Package:
      • 401k with solid company participation.
      • Medical insurance.
      • HSA or FSA plans.
      • Dental care.
      • Vision coverage.
      • Short term disability.
      • Long term disability.
      • Life insurance.
      • Grief counseling.
      • Living will preparation.
      • Paid time off.
      • Generous employee discounts on vehicles, parts and services.
    • Unlimited bonus potential!


    Vehicle Exchange Liaison:

    • Answer all incoming phone calls according to a proven, pre-set script and help customers with setting their vehicle service appointments
    • Make outbound phone calls notifying customers of potential vehicle upgrade opportunities and be able to discuss the customer's opportunity in detail
    • Log all customer comments into web-based databases
    • Confirm appointments with our Performance Kings Honda service clients
    • Re-schedule "no show" customer appointments
    • Update customer records in database
    • Respond to customer website and text requests
    • Notify necessary departments/managers of any customer concerns


    Vehicle Exchange Liaison:

    • Previous automotive sales or automotive business development experience required
    • Knowlege of Auto Alert and Vin Solutions is a plus but not required
    • A pleasant and engaging phone personality
    • Computer proficiency required
    • Professional personal appearance
    • Team-oriented
    • Willing to have coaching for learning.
    • Possess a valid Driver's License w/good record.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with us for general consideration.